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General Access and System Use

Frequently Asked Questions (FAQs)

This page answers frequently asked general questions about NJSLEDS. These FAQs are intended to support all users, regardless of submission type, in understanding how the system works, how to get help, and how to navigate processes that affect multiple submissions. If your question isn't answered, please contact the NJSLEDS Help Desk.


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Q1: I didn't recieve my welcome email or login credentials. What should I do?

If you have not received your NJSLEDS login credentials, follow these steps:

  1. Confirm your access. Only users submitted through the will receive login credentials. Verify with your Web User Administrator (WUA) that a request was submitted with your correct name and district-issued email address.
  2. Check your inbox, spam, and junk folders. The authorization email comes from an NJSLEDS Account Team member, typically from NJSLEDS@doe.nj.gov, with the authorization line "Authorization for DOE NJ SLEDS". Also ask your district IT to check any email quarantine systems.
  3. Confirm timing. Account processing typically takes one to two business days after the WUA submits the request. Processing may take longer during high-volume periods.
  4. Activate in myNJ. If you received the email, log into myNJ, click the "auth code" link in the top right corner, paste the authorization code, then log out and back in. The NJLSEDS tile should appear.
  5. Contact the NJLSEDS Team if access is still missing. Email NJSLEDS@doe.nj.gov and include your full name, district name and CDS code, and the approximate date the request was submitted.

Reminder: WUAs and Superintendents do not automatically receive NJSLEDS access. Login credentials are assigned to individuals and must not be shared.

Q2: Can I be added as an NJSLEDS User/Point of Contact (POC)?

To request to update your district's users for NJSLEDS, your Web User Administrator (WUA) must submit a formal request using our . This ensures proper access, system security, and role-based permissions. Please note that this process often takes one to two business days to complete after the submission of a user request form. If credentials aren't received after one week of a form submission, please follow the steps outlined in Question #1.

Q3: Can more than one person in my district have access to the NJSLEDS system?

Yes, but with limitations. Each district may have up to eight (8) active user accounts in NJSLEDS at a time.

To request to update your district's users for NJSLEDS, your Web User Administrator (WUA) must submit a formal request using our . This ensures proper access, system security, and role-based permissions.

Reminder: Login credentials are assigned to individuals and may not be shared.

Q4: As the Web User Administrator (WUA), can I create additional NJSLEDS user accounts for my team?

If your district needs to request access for additional users, you, as the Web User Administrator (WUA), must fill out the . Only the NJDOE NJSLEDS team can create user accounts directly.

Districts cannot create their own accounts. All access must be requested and approved through the NJDOE to ensure secure system access and role-based permission.

Q5: What roles exist in NJSLEDS, and what access does each have?

All NJSLEDS users have the same base role, called LEA user. This role gives users access to their district's information only. No one can see data from another district.

What each LEA user can do depends on the submission permissions they've been granted:

  • If a user has no submission permissions, they'll be able to log in and view general system features like the homepage, account settings, and dashboards, but they won't be able to upload or view submission records.
  • If a user has been granted permission for one or more submissions, they'll see and be able to upload data for those specific areas (ex., Student Mangement, Staff Vacancy, etc.)
  • If you're unsure which submissions you have access to, contact your Web User Administrator (WUA) or the NJSLEDS Help Desk for support.
Q6: Can I use my NJ SMART credentials to log into NJSLEDS?

No. NJSLEDS and NJ SMART and completely separate systems with separate login credentials. Even if you had access to NJ SMART, you will need a new, unique NJSLEDS account. NJSLEDS login credentials are provided separately through the User Change Request Form process outlined in Question #2.

Q7: How do I upload data into NJSLEDS?

Data must be formatted according to the submission-specific template and uploaded as a .CSV UTF-8 file. Ensure that all required fields are completed and formatted correctly to prevent errors.

Q8: I received duplicate record errors. What do I do?

Duplicate errors typically occur when records appear more than once in one submission file. Review your source file to ensure that duplicate entries have been removed or consolidated before resubmission.

Q9: How do I fix errors in NJSLEDS?

Here is the standard process for resolving errors:

  1. Filter to error records: In the NJSLEDS system, go to the Submission Records tab and filter to show only records with an "Error" status.
  2. Export and review: Export both your filtered Submission Records view and the Error Report. Use them together to identify which records need correction.
  3. Correct the data in your source system: Log into your Student Information System (SIS) or other local source system and make the necessary corrections there. NJSLEDS is a target system. Corrections must originate in your source system.
  4. Re-export your file: Generate a new .CSV UTF-8 file from your source system.
  5. Re-upload to NJSLEDS: Upload the corrected file in the Submission Upload tab. The system will override any records where errors have been resolved.
  6. Repeat if needed: Continue this process until all errors are cleared and your file has a "Valid" record status.

For step-by-step guidance, visit the Trainings and Webinars page or the various User Resources pages.

Q10: Do I need to resolve every error in my file?

Yes, your file should be free of errors prior to the Fall and End-of-Year Snapshots.

Q11: Some of these errors did not occur in NJ SMART. Why is that?

NJSLEDS is not a copy of NJ SMART. It is a new system with new logic, improved validations, and different requirements. There may be instances where certain issues were not flagged by NJ SMART as expected. The NJSLEDS team continues to review validation rules and make adjustments based on user feedback.

If you encounter an error that contradicts the submission handbook or feels unclear, please report it to the NJSLEDS Help Desk. We're actively reviewing those patterns to determine whether changes are needed on our end.

Q12: Is NJSLEDS replacing NJ SMART?

Yes. The NJDOE replaced NJ SMART with NJSLEDS as the state's official data reporting system. Most submission file layouts remain the same to reduce disruption, but the overall system and infrastructure are new.

Q13: Why can't I edit my records directly in NJSLEDS?

NJSLEDS is a target system. It stores validated data for official reporting purposes. It's not designed for direct editing. All records must be updated in your local source system (like your SIS or HR platform) and then re-uploaded to NJSLEDS.

Q14: Can I upload just one corrected record?

Yes. NJSLEDS allows you to upload a file that contains as few as one record or as many as several thousand. You can correct a single record by uploading a new file that just contains that record, provided it follows the appropriate format and includes the necessary identifiers.

This flexibility allows districts to correct issues without reprocessing the whole dataset. However, it's still important to ensure that each file meets submission standards and reflects the current state of your local source system.

Q15: Why is my upload taking so long?

Processing delays may occur when uploading large files or during high-volume periods. The development team is actively working to improve system performance. If you experience prolonged delays, please contact the NJSLEDS Help Desk.

Q16: Why doesn't NJSLEDS allow full vs. partial uploads?

NJSLEDS is intentionally designed to move beyond the "full" versus "partial" upload distinction used in NJ SMART. Instead, the system supports incremental uploads, meaning districts can submit data in any volume, at any time, without having to designate the upload type.

Each file submitted to NJSLEDS is treated as a standalone submission. The system processes each record based on its unique identifiers and either adds or updates the records accordingly. This approach simplifies the submission process, reduces confusion around upload types, and allows for more flexibility in correcting or updating data.

While this model may feel different at first, it aligns with the overall shift to a more modern, real-time data system. It also reduces the risk of accidental data replacement or overwrites that sometimes occurred in NJ SMART.

Q17: What happened to Conflict-Owning and Conflict-Claiming?

In NJSLEDS, the terms "Conflict-Owning" and "Conflict-Claiming" have been retired and replaced with more intuitive, action-oriented labels:

  • Conflict-Owning is now referred to as Transfer Request, and the involved LEA is now the Associated District.
  • Conflict-Claiming is now referred to as Transfer Requested, and the involved LEA is now the Requesting District.

These updates are part of a broader effort to streamline terminology and clarify responsibilities in the transfer resolution process. To learn more about this transition, please see our located on our website under the .

Q18: How do I save a file in .CSV UTF-8 format in Excel?

Option 1: Save as a .CSV UTF-8 in Excel

  1. Open your file in Excel
  2. Click File -> Save As (or Save a Copy, depending on your version)
  3. Choose a folder location where you want to save your file
  4. In the "Save as type" dropdown menu, select .CSV UTF-8 (comma-delimited) (*.csv)
  5. Enter your file name and click Save

Option 2: If ".CSV UTF-8" is not available in your Excel version

  1. Open your file in Excel
  2. Click File -> Save As
  3. Under "Save as type," choose .CSV (Comma delimited) (*.csv)
  4. Save the file and close Excel
  5. Right-click your saved file and choose Open with -> Notepad
  6. In Notepad, click File -> Save As
  7. At the bottom of the Save window, find Encoding and choose UTF-8
  8. Keep the file extension to .csv and click Save (overwrite the old file if prompted)

Why this works

  • Older versions of Excel don't always support the .CSV UTF-8 option
  • By using Notepad, you can manually change the file's encoding to UTF-8
  • The is important to ensure special characters (like accents or non-English letters) are saved correctly

Your file is now saved in the correct format and ready to upload to NJSLEDS.

Q19: How do I preserve leading zeros in my .CSV UTF-8 file?

Steps for not dropping leading zeros in a .CSV UTF-8 file:

Excel 2016, 2019, and Microsoft 365

Upon opening a .CSV file, Excel identifies any leading zeros in the data and displays a notification:

  • Convert: Interprets values as numerical entries, removing leading zeros
  • Don't Convert: Maintains values as text, preserving leading zeros

Users should select "Don't Convert" to ensure that leading zeros are retained during import.

If you accidentally select the checkbox and click on Convert, toy must follow the steps mentioned:

  1. Go to File -> Options
  2. Select Data
  3. Check the check box stating "When loading a .CSV file or similar file notify me of any automatic data converstions"
  4. Click OK
  5. This will show the pop-up every time a .CSV file is opened in Excel

Excel 2013 and earlier

To prevent leading zeros from being removed in a .CSV file when working with older versions of Excel, use the Text Import Wizard and select "Text" as the column type. The following steps explains the process:

  • Open Excel and start with a blank workbook
  • Go to the Data tab
  • Click from Text/CSV (older version: Get External Data From Text)
  • Select your .CSV file
  • The Text Import Wizard appears:
    • Step 1: Choose Delimited
    • Step 2: Set delimiter to Comma
    • Step 3: Select the column(s) where you need leading zeros and set Column Data Format = Text
    • Click Finish. Excel loads your .CSV and keeps leading zeros (e.g., 00123 stays 00123)
Q20: Can I call someone instead of emailing the Help Desk?

Yes. You can call the NJSLEDS Help Desk at 609-376-3970, Monday through Friday from 8 a.m. to 5 p.m. Help Desk staff can assist with login issues, error messages, submission questions, general system navigation and more.

The preferred method for contacting the Help Desk is the secure web form inside NJSLEDS. Click the "Contact Help Desk" button on the system homepage. The web form is required for ID Management requests (field changes, merges, and deletes) and allows you to attach files securely.

Q21: How do I send a file securely?

To protect student and staff privacy, do not send personally identifiable information (PII) through regular email (examples include student names, SIDs, dates of birth, or staff identifiers).

Preferred Method: Case Management Web Form (Highly Recommended)

Use the secure web form inside NJSLEDS:

  • Log into the NJSLEDS system via myNJ
  • On the ³Ô¹ÏºÚÁÏ screen, click the "Contact Help Desk" button
  • Complete the web form and upload any necessary files
  • Choose the correct categories (for example: ID Change Mangement -> Merge Requests -> Student Management)

This is the only method for submitting SID/SMID change, merge, or delete requests. These requests will not be processed if sent outside of the system.

Q22: My County District School (CDS) directory information is incorrect. How can I update it?

To correct County District School (CDS) directory information, please email cdshelp@doe.nj.gov and include your CDS code in the email.

Q23: How can I find the County District School (CDS) directory?

The County District School (CDS) directory can be found on the of our website.

Q24: How long should I expect to wait for a Help Desk response?

The NJSLEDS Help Desk typically responds to inquiry within three to five business days. However, please note that during active submission periods, response times may be longer due to increased volume. We appreciate your patience as we work to support all districts as quickly as possible.

Q25: Where do I find contact information for an NJSLEDS point of contact for another LEA?

The NJSLEDS Authorized User List is available in the of our website.

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Page Last Updated: 04/10/2026